Customer service
For authors, performers and publishers
+358 9 4315 2340
tilitys(at)kopiosto.fi
We pay authors and performing artists copyright remunerations for the secondary use of TV and radio programmes. For more information, please contact our customer service by phone on weekdays from 9 am to 3 pm or by email.
We distribute public lending remunerations and remunerations for the library use of e-materials to visual artists and audiobook narrators.
We distribute public lending remunerations to visual artists. For more information, please contact our customer service by phone on weekdays from 9 a.m. to 3 p.m. or by email.
+358 9 4315 2360
lainauskorvaus(at)kopiosto.fi
Copyright agreement for audiovisual authors and Grant of Rights to Kopiosto (AV authors and performing artists)
+ 358 9 4315 2340
valtuudet(at)kopiosto.fi
Grant of Rights to Kopiosto (other authors and publishers)
+ 358 9 4315 2310
valtuudet(at)kopiosto.fi
For all matters relating to the authorisation granted to us, please reach our customer service by phone on weekdays from 9 am to 3 pm or by email.
For users of works
If you have any questions about a copying licence, need access to our licence service or want to order a new copy licence, please contact our customer service.
+358 9 4315 2320
kopiointiluvat(at)kopiosto.fi
Customer service is available by phone on Tuesdays, Wednesdays and Thursdays from 12.30 pm to 2.30 pm. At other times, you can reach us by email or by direct phonecall.
Kopiosto issues licences for retransmission of TV channels, for example on cable TV and shared antenna networks.
+358 9 4315 2330
jakeluluvat(at)kopiosto.fi
Customer service is available by phone on Tuesdays, Wednesdays and Thursdays from 12.30 pm to 2.30 pm. At other times, you can reach us by email or by direct phonecall.
Consultation and training
We offer copyright and licensing training for educational institutions. The training is free of charge for educational institutions and is tailored to the time available. The training can also be delivered online. Ask more at neuvonta(at)kopiosto.fi
You can also find copyright training for teachers and education at Kopiraittila (available only in Finnish and Swedish).
Our lawyers answer questions about copyright and the content of our licences. They also give copyright trainings and speeches at various events.
+358 9 4315 2367
neuvonta(at)kopiosto.fi
You can also find answers to frequently asked questions:
Office contact information
Our reception is open by appointment. Please make arrangements in advance with the person you are going to meet.
Hietaniemenkatu 2, 00100 Helsinki, Finland.
Unfortunately, our office is not accessible.
+358 9 431 521
Please contact us primarily through the service numbers listed above. The switchboard is open on Tuesdays, Wednesdays and Thursdays from 12.30 pm to 2.30 pm.
Send us a message!
Ask about copyrights, permissions, compensation or authorisation. You can also request us a call or give us feedback. We will respond to your enquiry as soon as possible. If you would like copyright advice, we recommend that you leave your phone number. This will speed up the processing of your case.